The customer must inspect the machine upon delivery on site and highlight any issues with the machine to the company at the point of delivery otherwise the machine shall be deemed to be in good working condition.

 

The customer may not transfer the use of the machine to any other individual or company without the prior written approval of the company.

 

The customer accepts the warranty issued for the machine and understands that the repairs of the machine, if any, will be the responsibility of the manufacturer and not the responsibility of the company.

 

The customer shall be responsible and agrees to bear the fees for the servicing and/or preventive maintenance of the machine in accordance with the manufacturer’s recommendations.

 

The machine may not be brought out of Singapore for its intended use unless with the prior approval of the company.

 

The warranty of the machine is for the period as stated in the invoice.

 

The customer understands that there may be periodic recalls to repair, upgrade or calibrate the machine (“recall”) should the manufacturer solely deem fit to do so and the company will render its all reasonable assistance to enable the customer to facilitate the execution of the recall.

 

In the event that home healthcare accessories and respiratory care supplies (collectively “consumables”) are purchased by the customer, the customer understands that these consumables must be inspected at the point of collection and any defects be raised to the company at the point of collection.

 

Once the packaging for these consumables are delivered, they are not exchangeable for safety and hygiene purposes.

 

The customer understands that the medical oxygen cylinders and regulators must be used in accordance with the manufacturer’s recommendations and must be properly stored away from direct heat and electrical sources and be properly secured.

 

Payment for any sale of machines and consumables must be paid in full at the point of delivery.

 

These terms and conditions are governed by the laws of the Republic of Singapore and the company and the customer submits to the exclusive jurisdiction of the Singapore courts.

 

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